Terms & Refund Policy

Views: 161

30-Day Money-Back Guarantee & Refund Policy

At CY.ipto.tv, we want to ensure that you are 100% happy with your purchase and keep things really simple.

  • If you have technical or sales queries, do not hesitate to contact us. You can open a support ticket at any time just click on the contact submit a ticket or click here
  • If you have attempted to resolve issues with Support staff, and still feel the product(s) you purchased does/do not best fit your requirements, we want to make things right.

Our policy offers a full refund within 30 days of your date of purchase. except for domain name registration or renewals purchases as these are none refundable or if any products or services have been already downloaded discount codes or subscriptions or virtual server rental up until the time of cancellation which you have to cancel from your Paypal or card provider, you can also request support for us to assist you at any time by submitting a ticket once logged into your account area with us. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly by opening a support ticket.

Our payment processor submits the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.

The refund process depends on the product or service purchased from CY.ipto.tv: you can raise a ticket at any time just click on the contact submit a ticket or click here

Please note that products using the Billing API for SaaS Products are subject to the respective third-party’s refund policy.

All search results